Policy
Tetiano “Refund & Exchange Policy”
Customer satisfaction is number one priority for us.
- • We deliver across Egypt within 2 to 7 working days depending on your location.
- • You are welcome to open and check your order while the courier is present.
- • Returns are not accepted once the courier leaves.
- • However, you still have the ability to exchange your item within 2 days of delivery if it's in its original condition (unused, with tag and packaging).
- • Shipping fees are covered by the customer in all cases except for clear manufacturing defects and wrong items from our side.
- • For any inquiry or issue, kindly contact us immediately.
Thank you for your understanding.
Proudly made in Egypt 🇪🇬